FAQ’s

What is Brandbook.io?

Brandbook.io offers a service for independent graphic designers and studios to create online brand guides for their clients.

What is Brandbook Bespoke?

Brandbook Bespoke is a service for studios who have bigger needs. Brandbook Bespoke uses the same system as Brandbook.io but it’s fully customizable, with extra pages and features for photos, audio files and videos.

Who owns Brandbook.io?

Brandbook.io is an independent service, created by Bureaudonald (Donald Roos) and BQK (Ben Konrath). There are no investors or big companies involved in Brandbook.io.

What happens if Brandbook.io stops?

If we decide to stop this service, we will keep the site online for at least 2 years. We won’t add new features but we will take care of any necessary maintenance during this period. We will offer an option to download all your brandbooks as static HTML, in order to give you the opportunity to host these static files on your own server.

Are all the files safe at Brandbook.io?

Yes, the only way to download files is when you log into a brandbook page. There is no alternative way to download files from Brandbook.io, like copy a download link.

What is the uptime of Brandbook.io?

Since we started our uptime has been nearly 100%. We dare to say that our uptime will continue to be nearly 100%. However, if we do go down, we get notified immediately and take any necessary action to bring the site back online as soon as possible.

Can I upload all kinds of content to Brandbook.io?

Yes, you can. However, the owner of the brandbook account is responsible for the copyright and legal ownership of the files that you share.

Besides the ownership, we do not allow content that is racist, discriminating, inappropriately pornographic (illegal) or has an extremist character. As soon as we discover that a user is using Brandbook.io to share this kind of content, we will take this account offline.

I want my client to pay for their Brandbook page?

No problem. The easiest way is to ask your client to set up their own Brandbook account. If you like we can connect your account to the Brandbook of your client. Just send us an email at donald@brandbook.io.

Did you already create a Brandbook for your client? Contact us at donald@brandbook.io and we can transfer the Brandbook to the account of your client.

Can I change my sub-domain?

Yes that is possible. Please send us an email at donald@brandbook.io with your new sub-domain.

What is the amount of data for a Brandbook?

We have a fair use policy, however, we will let you know when you reach the amount of 1 GB of data per Brandbook. We will offer you an option to upgrade to Brandbook Bespoke.

How does Brandbook plant all those trees?

We believe that creating a sustainable environment inspires people to create beautiful things like great identities that make other people happy! We’re happy to have a partnership with OneTreePlanted.org.
Other questions? Contact us at donald@brandbook.io